If you would like information about this content we will be happy to work with you. We strive to provide individuals with disabilities equal access to our website. In second and third place came technologies to aid collaboration and visibility across the end-to-end supply chain, reflecting the need to manage volatile and disrupted supply networks. Similarly, technologies that enable remote working and collaboration topped the list of priority Industry 4.0 use cases, with more than half of respondents working on projects in that area (Exhibit 8). Unsurprisingly, given the unique circumstances of the pandemic, agility and flexibility in operations have emerged as top strategic priorities above raising productivity and minimizing cost, which used to be the primary objective for most (Exhibit 7). Please email us at: crisis is forcing companies to rethink the direction of their operational strategies, changing both the business issues they want to address, and the Industry 4.0 technologies they use to do so (see sidebar, вЂњThree archetypes emergeвЂќ). In sum, 56 percent of respondents that hadnвЂ™t implemented Industry 4.0 technologies prior to COVID-19 found themselves constrained in their ability to respond to COVID-19 in the absence of digital technologies to support them. Our latest survey indicates that not only did they find themselves struggling during COVID-19, but also the absence of past experience, lagging underlying IT/ OT technology stacks, and COVID-19-driven cash constraints are making it difficult for them to catch up (Exhibit 4). A wake-up callД¬ompanies that had not implemented Industry 4.0 prior to COVID-19 have had a wake-up call.

The quest for speed in implementation led many organizations to work around their legacy IT and OT systems during the initial rollout of industry 4.0, but that approach is now reaching its limits. In particular, many companies are finding that they can no longer ignore the limitations created by weaknesses in their underlying information technology/operational technology (IT/OT) infrastructure. Second, battle-testing their Industry 4.0 platforms during the crisis may have shown companies that they have further to go than they thought before their implementations are truly fully scaled. Industry 4.0 technologies are no longer being measured for their ability to add value during business as usual instead, they are also expected to prove valuable during trying times such as the COVID-19 crisis. First, the bar for what вЂњsuccessful scalingвЂќ means has risen. This change in perceived maturity has two likely causes. The number saying they had successfully scaled some or many Industry 4.0 use cases was down by more than 40 percent, to below the level we recorded in 2017 (Exhibit 3). Compared to last year, our research reveals a significant drop in respondentsвЂ™ assessment of their organizationвЂ™s maturity. Please email us at: Industry 4.0 technologies proved critical to early adopters in their crisis responses, the pandemic has also forced companies to reevaluate the progress of their own digital transformations. Overall, 94 percent of respondents told us that Industry 4.0 had helped them to keep their operations running during the crisis, and 56 percent said these technologies had been critical to their crisis responses. Since 2017, we have been tracking the progress of Industry 4.0 through our annual Industry 4.0 survey of global manufacturing companies, and our latest survey of more than 400 companies worldwide (Exhibit 1) provides a snapshot of leadersвЂ™ perspectives six months into the coronavirus pandemic. Did the technologies of the ongoing Fourth Industrial Revolution (or Industry 4.0) help those companies in their efforts?ДЄnalysis of a new McKinsey surveyвЂ™s results suggests three outcomes: a win for companies that had already scaled digital technologies, a reality check for those that were still scaling, and a wake-up call for those that hadnвЂ™t started on their Industry 4.0 journeys. While some contended with keeping the operations running in the face of shortages of workers or raw materials, others struggled to keep up with the sudden spike in demand. Confronted with the largest health and economic crisis in recent history, companies across sectors were forced into extraordinary measures to protect their people and maintain operations. In 2020, industrial digitization faced its biggest test to date.

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